Absolutely adorable hotel, love the touches such as the welcome sign and lolly pops + our cute little pooch on the balcony!
Very clean and well presented. Lovely reception lady, very approachable and friendly. Overall great first impression, we will be returning!
P.S amazed by how quiet the room is being so close to all the hustle and bustle.
Dear Punthill, Please excuse the delay in completing this evaluation from January 2012. This is the second time I have stayed with you. A friend told me about you last year so I booked into your hotel in Flinders Lane around July last year. The second time was in January 2013 in Chinatown. I purposefully chose a different one just to see what it was like. I am very impressed with the service I received at both hotels. I like their unique positions with all their noise and hustle and bustle. The staff on both occasions were so friendly and helpful. Each time the staff went out of my way for me. The first time, last year, I asked if I could cancel one night that I had booked and that was arranged with little fuss. At Christmas time a favourite top of mine blew off the balcony and even though it is now lost forever, the staff did everything they could to help me find it. I like the appointment of the rooms. The décor is also very pleasing and the beds comfortable. It is great having a washing machine. I arrived on a 40 degree day and the air conditioning was terrific. I will definitely stay again with your little chain again and have told my friends about you. Best Wishes Margaret Crummy
Hi my partner and i stayed at the Punthill South Yarra grand Sat 13th to Mon 15th April 2013. Every year we come to Melbourne for the 1st AFl Hawks vs Pies game and have always stayed at a different place everytime to experience different parts of Melbourne. I think this tradition may now be stopped, we loved the South Yarra grand, only half walk to the MCG, great restaurants and shopping close by. We plan on making this ‘our’ hotel from now on. Loved the room with the ‘puppy’ on the balcony, service was great, very friendly and helpful and just want to say a big thankyou to the live in managers, didn’t catch their names but they deserve a raise :-) Thanks fior a great weekend and see you next time !
I’m writing to compliment Punt Hill Apartment Hotels on the wonderful accommodation and service extended to overseas guests during a recent visit. As a locally based Melbournian, I regularly direct international travellers to Punt Hill and have never encountered disappointment. In this particular instance, your guests, Ken and Nancy Bob, were my personal responsibility and they couldn’t speak highly enough in terms of the room, its amenities and the service across the board. Particular thanks to Adrian at the front desk who was most friendly and offered specialised assistance with a cheery manner. Looking forward to continuing an association with Punt Hill. Kind regards John Baker
To whom it may concern Just wanted to say that we were very impressed with the accommodation on Saturday night at Punthill apartment hotel in Yarra Street, South Yarra. Next time we are staying in Melbourne, we will be definitely be staying there. Kind regards Jenny Gray Southernvale
I would like to take this opportunity to say thank you for our lovely stay at Punthill South Yarra Grand.We only spent one night at the apartment but found it very comfortable & clean. The close proximity to public transport made getting into the city a breeze. The beds were gorgeous to sleep on & we weren’t disturbed by any outside noise.The staff were friendly on check in & out. We didn’t have any need to contact them otherwise during our stay.We will definitely return to stay & have already suggested to friends that they should consider staying here when they travel to Melbourne. Well done to all the team.