Privacy Policy

Your privacy is critically important to us. At Punthill Apartment Hotels we have a few fundamental principles:

  • We don’t ask you for personal information unless we truly need it.
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of one of our services.

Below is our privacy policy which incorporates these goals:

It is Punthill Apartment Hotel’s policy to respect your privacy regarding any information we may collect while operating our websites.

We use Google Display Advertising and Google Analytics Retargeting for Advertising. Visitors can opt out of Google Analytics for Display Advertising by visiting the Google Display Network Ads Preference Manager or using the Google Analytics Opt-out Browser add-on.

For any questions or concerns, please email


Website Visitors

Like most website operators, Punthill Apartment Hotels collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Punthill Apartment Hotels’s purpose in collecting non-personally identifying information is to better understand how Punthill Apartment Hotels’ visitors use its website. From time to time, Punthill Apartment Hotels may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Punthill Apartment Hotels also collects potentially personally-identifying information like Internet Protocol (IP) addresses.Punthill Apartment Hotels does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.


Gathering of Personally-Identifying Information

Certain visitors to Punthill Apartment Hotels’ website choose to interact with Punthill Apartment Hotels in ways that require Punthill Apartment Hotels to gather personally-identifying information. The amount and type of information that Punthill Apartment Hotels gathers depends on the nature of the interaction. In each case, Punthill Apartment Hotels collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Punthill Apartment Hotels. Punthill Apartment Hotels does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.


Aggregated Statistics

Punthill Apartment Hotels may collect statistics about the behaviour of visitors to its websites. Punthill Apartment Hotels may display this information publicly or provide it to others. However, Punthill Apartment Hotels does not disclose personally-identifying information other than as described below.


Protection of Certain Personally-Identifying Information

Punthill Apartment Hotels discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Punthill Apartment Hotels’ behalf or to provide services available at Punthill Apartment Hotels website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Punthill Apartment Hotels website, you consent to the transfer of such information to them. Punthill Apartment Hotels will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, Punthill Apartment Hotels discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when Punthill Apartment Hotels believes in good faith that disclosure is reasonably necessary to protect the property or rights of Punthill Apartment Hotels, third parties or the public at large.

If you are a registered user of a Punthill Apartment Hotels website and have supplied your email address, Punthill Apartment Hotels may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Punthill Apartment Hotels and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Punthill Apartment Hotels takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.



A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Punthill Apartment Hotels uses cookies to help identify and track visitors, their usage of Punthill Apartment Hotels’s websites, and their website access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Punthill Apartment Hotels’s websites, with the drawback that certain features of our websites may not function properly without the aid of cookies.



Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognise your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Punthill Apartment Hotels and does not cover the use of cookies by any advertisers.


Privacy Policy Changes

Although most changes are likely to be minor, Punthill Apartment Hotels may change its Privacy Policy from time to time, and in Punthill Apartment Hotels’ sole discretion. Punthill Apartment Hotels encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.


Access to your Personal Information

We believe you have a right to know about what information organisations have about you. If you wish to access a copy of the personal information about you held by us, please contact us by clicking here or call us on 1300 964 821 during business hours.

Travelling to Sydney?

We have created a bespoke collection of hotels & suites, each with its own distinct personality and style. All different – and yet all the same in their commitment to providing you with the very best service, an enviable location and at the end of the day, a great night’s sleep.